Thursday 29 January 2009

KNOWLEDGE MANAGEMENT

Data
Data is a gathered body of facts
Data can exist in a variety of forms- as numbers, text on a piece of paper, bytes store in electronic memory or facts stored in a person`s mind.
Data is raw content or inputs obtained by the market research about customer requirement .

Information
This is processed data which can be inform of charts,graphs memos etc.
Applying this information to predict and forecast some business situation example high demand for particular phones

Knowledge
Knowledge is an understanding of data and information, it is also an experience
how and why we do certain things. An understanding how to approach a customer, use different technologies and systems and how to adapt to adapt to changing technologies and new trends. Also how to communicate between different levels.



Knowledge Management
This is gathering ,sharing , analysing and application of knowledge in an organisation.



Knowledge Management and Our Business
To us, Knowledge management is operational
in two ways i.e. organisational and technological

CHECK THIS OUT
video

1 comment:

  1. Thank you for sharing the video link: 'Discover What You Know'

    Very authentic.. I think it appears to say it all - KM

    :)

    ReplyDelete